Please read carefully our Terms & Conditions before you order. the Term Condition is a basis of transaction agreement for each parties (Buyer & Seller).”

Terms & Conditions :

A. Plants description:

1. Plants located; in Indonesia and will ship from Indonesia

2. Photos; are real pictures that you will get and for updated photos send me a message.

4. We will provide Phytosanitary Certificate for free.

B. Handling Time:

It took one (1) until two (2) weeks for Phytosanitary Certificate registration.

C. Packaging Media:

Sphagnum moss

D. Shipping:

We use the DHL Express. Usually, from five (5) until seven (7) working days to the United States of America & elsewhere five (5) - ten (10) working days delivery.

E. Refund policies:

We will refund 30% of the prices if the plants' condition dies when arriving at the destination. With EVIDENCE unboxing VIDEO, not photos when received the package.

Any Cancellation that arises after 1 x 24 hours order is received, will cause a cancellation fee of 10%.

F. The steps before the shipment proceed:

1. Submit an export permit as a condition for making a phytosanitary certificate

2. Laboratory tests to check which plants are sent are healthy

3. Making phytosanitary certificates and re-checking by the plant quarantine agency, the ministry of agriculture

4. Shipping with the DHL

G: we serve a custom order and combine shipping, please message us.

H. Others info:

DAMAGE IN TRANSIT IS NOT OUR RESPONSIBILITY. BECAUSE WE PACK PLANTS VERY SAFELY BY ORDERING THE PLANTS, THE CUSTOMER AGREES TO BE BOUND BY THE TERM & CONDITIONS

Due to countries' regulation differences, some countries DO sanitize or sterilize plants using chemicals or doing heater procedures.

We DO NOT be responsible for the sanitizing or sterilization procedures in your country that caused a plant to arrive dead.

Please make sure your country's regulations before buying the plants.

BY ORDERING PLANT, CUSTOMER AGREE TO BE BOUND BY THESE TERMS & CONDITIONS